Quality Control

    The principles of CSC’s quality control system are as follows.

    Following the guides of the quality policy that stresses on customer’s needs, the necessary processes to identify the quality management system include 10 customer-oriented processes, 9 supporting processes, and 7 management processes. Moreover, the quality policy is promoted through the process approach to demonstrate the efficiency and effectiveness of the systematic operation.

    Carefully evaluating the company's context and visions, CSC set operating policy and has provided sufficient resources to each procedure and management activity.

    Customer’s satisfaction is the target for all the processes; it will be achieved by providing high-quality products with no hazardous substances.

    CSC monitors, measures, and analyzes all kinds of products and processes to keep improving the system and make it sustainable through internal and external audit, corrective action, preventive action, projects of improving quality and processes of products, management reviews, and other activities.

All the various business activities have followed the quality policy and the business strategies according to the above principles. In 2017, the ratio of high-grade steel was 46.98%, which has achieved the company's business objectives, and other aspects such as new product development, process improvement and quality management system also had good performances.

Quality Management System Certification

In the past year, CSC has passed the following system certifications and product certifications, which is helpful to the export sale of steel products and Special Alloy Products.
  • New-version certification of the four big Quality Management Systems for Steel and Special Alloy Products; they are ISO 9001, IATF 16949, ISO 13485, and AS 9100.
  • Product certification of Malaysia CIDB, in response to the construction rule of Malaysia. (First time)
  • Product certification of Thailand TISI, Malaysia SIRIM, Indonesia SNI, VN QT3, and EN CE Mark. (Annual Survey)

New products developing and process technology enhancing